claudiubotezatu

@teenmura​ 

"Firewall Booster" is not a firewall....

This is supposed to "boost" the windows firewall.

I turned this ON and OFF multiple times and I did not notice any difference.

I never got a warning from TM about a detection involving the "booster"

In my opinion "firewall booster" is just marketing....

That really helps... 

First , tm-leo asked a question not related to the subject.

Two days later tm_jas is asking another question not related to the subject.

Both extremely polite , not having the balls the tell OP that TM DOES NOT HAVE A FIREWALL !!!!!!!!!

There is no "Trend Micro Firewall", you have no clue what are you talking about!

.

@dmawalker​ 

"I was already planning to purchase a new desktop"

Are you planning to buy a new desktop every time you get scared by a Support Scam?

"It was apparently a malware site"

It is not a "malware site" , is a site which may convince you to pay money to "disinfect" your PC.

So, nothing to detect.

Thanks, corrected.

"352 threats found"

I would say you are beyond "disinfection" or "repair".....

Wipe out the SSD and start fresh with a new OS

Click on taskbar icon and "Exit".

@tm_vlad​ 

your explanation contradicts AV-Comparatives statement:

"The test set used for this test consisted of 10,053 malware samples, assembled after consulting telemetry data with the aim of including recent, prevalent samples that are endangering users in the field.

The sample collection process was stopped mid of February 2024. All products were installed on a fully up-to-date 64-Bit Microsoft Windows 10 system. Products were tested at the beginning of March with default settings and using their latest updates."

Additionally, 6 month old malwares are not considered "dormant" by any antivirus on the market; all AVs tested scored significantly better than TM,

including the free Windows Defender.

@tm_luisa​ 

 "While we may not be able to implement every suggestion, please know that your input remains invaluable to us as we strive for continuous improvement."

tm_luisa, you are just another TM employee with only 9 posts so far, jumping out of nowhere to provide a boilerplate answer...

Why is so difficult to implement "2. read the post before answering; see if is a legitimate one or not."

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