claudiubotezatu

@tm_z​ 

Just out of curiosity , if TM has a DEDICATED UNINSTALLER    ("C:\Program Files\Trend Micro\Titanium\Remove.exe")  plus  a DEDICATED UNINSTALL TOOL in "C:\Program Files\Trend Micro\Titanium\SupportTool.exe" ,why do we have to manually remove files and reg. keys?????

Another boilerplate answer??????

Or this is another ranswere 

@tm_helen​ 

"Without an Internet connection"

The OP seems to be knowledgeable enough to change the registry keys, so most likely he/she checked already for an active internet connection....

@woodsro0​ 

I supposed you already uninstalled it using the provided uninstaller in TM folder and reinstall it.

@woodsro0​ 

Disable "fast start-up" is somehow is enabled...

Now, turn off your PC

Wait 1 min

Turn it ON

Count 45 sec (if you modified "delay" to 45) and watch TM icon in task bar.

In 45 sec from boot icon should "circle" checking for updates.

@woodsro0​ 

Use "Registry editor" from Windows and open these registries:

see if "Enable" is 1, "Delay" has a value ( I set mine to 45 sec) and "Interval"  has also a value  (Again, I set mine to 1800 sec)

To modify these values , you have to exit TM first.

On each and every test , TM scores very poorly , around 97%. 

Why is that and why no improvements????

same spammer as before.

Is anyone from TM going to close this account or what?????

.

Same scammer like before (emilyawalker123), still tolerated on this forum.

TM employees, wake up!

On each and every test , TM scores very poorly , around 97%. 

Why is that and why no improvements????

Found the issue: "day time saving" has to be ON and time zone chosen in such a way to get the "right time" with "day time saving" ON

Now the "check for update" time reported by TM matches the PC time.