tm_klariz

Hi @robinson9701​,

Welcome to Trend Micro Home Users Community.

We sincerely apologize for the inconvenience that this issue has brought you. We have released a hotfix for this issue. Kindly check the article below:

Trend Micro Pay Guard opens unlisted websites | Trend Micro Help Center

The fix on this issue will be included on the next update. For the meantime, you may use this hotfix to resolve the issue.

Hope this helps.

Regards,
tm_klariz

Hello Trend Micro Home Users,

We would like to extend our sincerest apologies for all the inconvenience this issue has brought you. We understand how frustrating this can be. Our team is doing everything we can to resolve this concern in the soonest time possible. Rest assured that we'll keep you posted with any updates or solutions regarding this issue.

Hoping for your patience and understanding regarding this matter. 

Regards,
tm_klariz

Hi @clnelson, @jornbates, @truaxis, @raymondwyland777,

Our sincerest apologies for the inconvenience this issue has brought you.

Should you wish to disable the Pay Guard pop up temporarily or remove the Trend Micro Pay Guard, click here.

You may also check the article below if the Trend Micro Pay Guard constantly opens multiple tabs with the same URL/address:

Trend Micro Pay Guard keeps opening new tabs

Note: "Ask every time before opening banking or shopping websites in Pay Guard" should be unchecked to disable the Pay Guard pop-up.

Hope this helps.

Regards,

tm_klariz

Hi @bethwebb01, @redhummingbird1,

If the Trend Micro Pay Guard constantly opens multiple tabs with the same URL/address, kindly follow the steps on the article provided below:

Trend Micro Pay Guard keeps opening new tabs

Also, if you want to disable the Pay Guard pop up temporarily or remove the Trend Micro Pay Guard, click here.

Hope this helps.

Regards,

tm_klariz