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@ tm_prima



claudiubotezatu
Posted Tue, 30 Jan 2024 07:16:07 GMT by claudiubotezatu

Hello tm_prima,

Can you share with us the result of "team investigation" concerning this:

"Hi @claudiubotezatu​, 

We are looking into why it was designated as an Accepted Solution, even though the issue has not been resolved. This investigation is prompted by the option available to customers to mark it as Accepted. For now, we are reviewing this activity with the assigned team that could check the history or in the backend. 

Thank you!"

claudiubotezatu
Posted Tue, 13 Feb 2024 17:56:50 GMT by claudiubotezatu

Hello tm_prima,

Its been a month since "your team " started the "investigation" , see below.

Can you share with us the result of "team investigation" ???

"Hi @claudiubotezatu​, 

We are looking into why it was designated as an Accepted Solution, even though the issue has not been resolved. This investigation is prompted by the option available to customers to mark it as Accepted. For now, we are reviewing this activity with the assigned team that could check the history or in the backend. 

Thank you!"

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