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Posted Sun, 02 Jun 2024 12:30:12 GMT by tm_Waj

Hi @chergaz 

Welcome to Trend Micro Community!

Cashback filing will be based on where you purchased your subscription. You can check the links below:

Q2 Retail Summer Cashback

cashback.trendmicro.com.au

cashback.trendmicro.co.nz

Ultimate Cashback

au.retailcashback.trendmicro.com

nz.retailcashback.trendmicro.com

Equifax Promotion

creditprotect.trendmicro.com

Online Cashback

www.trendmicropromotions.com


Hope this helps!

Posted Sun, 02 Jun 2024 12:39:02 GMT by chergaz

@tm_Waj​ 

Tried the online promotion link you sent and it reckons there is not an account under my email address.What do I do now?

Posted Sun, 02 Jun 2024 12:50:51 GMT by tm_Waj

 Hi @chergaz 

You need
to Sign Up or Create an Account to proceed. 

Please let us know if you still have an issue.

Posted Sun, 02 Jun 2024 14:07:53 GMT by chergaz

So how did I purchase a renewal if I didn’t have an account? 

Posted Sun, 02 Jun 2024 14:12:33 GMT by tm_joyce

Hi @chergaz

The account for your subscription is different from your cashback account that's why you could purchase a renewal while needed to create an account when submitting a claim for your cashback​.

Hope this helps.  

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