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windows blocks my application



davevt31
Posted Tue, 04 Jun 2024 00:30:44 GMT by davevt31

What version of Windows are you running?  If it is an "S" version, you can only use aps from the Microsoft Store.  External aps can't be installed.

ericvallin
Posted Tue, 04 Jun 2024 01:01:15 GMT by ericvallin

I use Windows 11

tm_helen
Posted Tue, 04 Jun 2024 04:17:32 GMT by tm_helen

Hi @ericvallin 

Welcome to Trend Micro Community!

Could you please share a screenshot of the problem you encountered, along with an English translation, details of your computer's operating system, and the app you were attempting to install, including the filename and extension?

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